Welcome to ShinnKuu Inc. (Preservio). These Terms of Use govern your access to and use of our website, products, services, content, and related features. By visiting our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

1. About Preservio

Preservio provides wine preservation products and accessories, including automatic preservation pumps and reusable silicone stoppers. Our products are designed to help preserve opened wine bottles for longer. Preservio does not sell alcoholic beverages.

2. Website Use

You agree to use this website only for lawful purposes. You may not misuse the website, interfere with its security, attempt unauthorized access, copy website content without permission, or use our website for fraudulent or misleading activity.

We reserve the right to suspend or restrict access to the website if we believe these Terms have been violated.

3. Product Information

We do our best to display accurate product descriptions, images, prices, features, and availability. However, we do not guarantee that all information is always complete, current, or error-free.

Product performance may vary depending on wine type, storage conditions, bottle shape, stopper fit, amount of wine remaining, and how the product is used.

4. Orders and Payment

When placing an order, you agree to provide accurate billing, shipping, and contact information. All orders are subject to acceptance, availability, and successful payment.

We may refuse, cancel, or limit an order if there is a pricing error, inventory issue, suspected fraud, or violation of these Terms.

5. Pricing and Promotions

Prices, promotions, discounts, bundles, and product availability may change at any time without notice. Promotional offers may be subject to additional terms, expiration dates, exclusions, or purchase requirements.

Discounts cannot be applied retroactively unless stated otherwise.

6. Shipping and Delivery

Shipping timelines are estimates and may vary due to carrier delays, customs, weather, holidays, or other factors outside our control.

You are responsible for providing a correct shipping address. Preservio is not responsible for delays, lost packages, or returned orders caused by incorrect or incomplete shipping information.

7. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return Policy. To request a return or exchange, you may need to provide order details, proof of purchase, photos, or other information.

Returned products must follow our return instructions and may need to be unused, undamaged, and in their original packaging.

8. Product Care and Use

You agree to use Preservio products only as intended and according to any provided instructions. Proper cleaning, storage, and handling are your responsibility.

Preservio is not responsible for damage, reduced performance, or injury caused by misuse, improper cleaning, unauthorized modification, incompatible bottles, or failure to follow instructions.

9. Warranty

Some Preservio products may include a limited warranty. Warranty coverage, if available, applies only under the terms provided with the product or on our website.

Warranty coverage may not apply to normal wear and tear, misuse, accidental damage, unauthorized repair, improper care, or use outside the product’s intended purpose.

10. Intellectual Property

All website content, including text, images, graphics, logos, product names, design elements, and branding, is owned by or licensed to Preservio.

You may not copy, reproduce, modify, distribute, sell, or use our content or brand assets without prior written permission.

11. Reviews and User Content

If you submit reviews, feedback, photos, comments, or other content, you allow Preservio to use, display, edit, and share that content for website, marketing, social media, and business purposes.

You are responsible for ensuring that anything you submit is accurate, lawful, and does not violate the rights of others.

12. Third-Party Links

Our website may include links to third-party websites, payment providers, shipping carriers, or social platforms. Preservio is not responsible for the content, policies, security, or practices of third-party services.

13. Disclaimer

Our website and content are provided “as is” and “as available.” We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Except where required by law or expressly stated in a written warranty, Preservio makes no additional warranties regarding the website, products, or services.

14. Limitation of Liability

To the fullest extent permitted by law, Preservio will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website, products, or services.

Our total liability for any claim will not exceed the amount you paid for the product related to that claim, unless otherwise required by law.

15. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms from time to time. When changes are made, we may update the effective date above. Continued use of the website means you accept the updated Terms.

17. Contact Us

If you have questions about these Terms, please contact us:

**Preservio Support**
Email: info@preservio.co
Address: 216 Bishop Street, New Haven, CT 06511
Phone: +1 (470) 263-1970